bespoke service Archive

Juliet Fishenden

Jane’s professional life is as colourful as the fabrics she loves so much. She’s been an entertainment promoter working with the UK’s top comic talent, as well as organising Torvill and Dean’s ice shows. She spent time in the fashion industry and is now running her own interior design company. We’ve had a decade long relationship with Jane so we first asked her how she found us…

“I found Made by The Forge quite by chance, long before the joys of social media were constantly sending us new links and feeds. I think it must have been a mention in a magazine where our paths crossed. I had been using forged poles for years, but when my current blacksmith (happily, also my partner) retired and moved to carpentry I couldn’t find anyone local who could come up with anywhere near his standard. Forging is one skill, but adding the design element is quite another and I was immediately impressed with the way Richard had interpreted this gap in the market. There was an abundance of metal poles around, but none capable of hanging the heavy velvet curtains which I was favouring at the time while still remaining sleek and simple.

“Another very important aspect of my choice to now only use Made by the Forge is that even if I could find a local artisan blacksmith with a great eye for design, of which I am sure there are many, I would be surprised if they had the overall ability to interpret my needs and meet my deadlines. Tying in all the finishing touches of a refurbishment can be tricky at the best of times. Knowing that Richard and his team will have the order on site exactly when it was promised, will jump to instantly and pop extra rings in the post if I have miscalculated and if I suddenly need another last minute pole, will do everything in their power to whizz that order through, is very reassuring. The prices are excellent, there are no hidden costs and I have no idea how they can offer such good shipping rates for such heavy items! And so the relationship was born, why would I look elsewhere when this works so well!”

Call Jane: 02380 812239
Email: jane@janemcintyredesign.com Website: https://janemcintyredesign.com

Juliet Fishenden

At Made by the Forge we pride ourselves in offering a proper, old fashioned customer service. We have many products available in a standard size and we also offer a custom made service if you need it.

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For example with our curtain poles we are able to make brackets at any projection to suit your needs. This is particularly helpful in old houses when the walls are not straight!

This is what one of our customers thought of our service:

“Made by the Forge makes a terrific handmade ironwork product and provides impeccable service. Richard is always available to provide advice and is very responsive to particular requirements. We were doing a major refurbishment project in Central London where each window needed poles and fittings adapted to particular tight fits and cornice situations, as so often happens in old converted buildings. Richard responded by making special fittings and finials; always quickly, efficiently, and at very reasonable prices. Plus this ironwork looks great with sophisticated fabrics. It would be a pleasure to use Made by the Forge again.” A.C. Chelsea, London

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We are thrilled that AC is thrilled and look forward to seeing some photos.