“So why hire a designer? The myth that designers swan into the house, bully the client into submission to have the latest trends – whether or not it suits person or house, charge a fortune and run a mile when things start to get tough is one that is hard to break. The reality is that a good designer listens to the client and tries first and foremost to truly understand their needs and aspirations. Not everyone wants a state of the art show house. Most want something that suits their lifestyle but they don’t necessarily have the time, the skills or the confidence to organise their ideas into a coherent space.
“I have always enjoyed meeting the client, seeing their home, their current furnishings, meeting the kids and the dogs and really trying to get into their lifestyle. Usually I go home afterwards, write copious notes, head through my vast library of fabrics, wall and floor coverings and paint samples and come up with the basics, ready for our next discussion. This new way of working through Zoom meetings has rather put paid to that and although I can chat forever on line with them it’s not the same as face to face and seeing their reaction when they handle fabrics, which are generally my starting point of any scheme. But one needs to move forward and it has it’s advantages once we get past the embarrassing moments of delay on Zoom, less time spent in travel means more time allowed for research, so it is beginning to become the norm. I have successfully finished a few projects without even stepping inside the homes or meeting the clients face to face, so here’s to a new way of doing things, at least for the foreseeable future.”
We asked Jane a few questions about her work.
How do you manage a client whose taste in interior design doesn’t quite line up with your own?
“I don’t “manage” my clients, it’s more the other way round, they “manage” me as I am working for them and trying to fulfil their dreams. I may gently guide them through the mire of indecision but I certainly never “manage” them.”
How much of your own instincts inform your work as opposed to those aspects in which you have been educated?
“Instinct and intuition are a designer’s best tools. I can’t really remember my education, it was so long ago and I always rebelled, went against the grain, so it was really just a stepping stone.”
In the next blog, Jane answers a few more questions on the practical working life of an interior designer.
Call Jane: 02380 812239