Dear Richard,
Hope all is well with you at the forge,
At long last the handrail has been installed, after a long running dispute with our builder (but I won't bore you with that!). I have attached a couple of images to let you see it in situ.
Thank you for all of your efforts, it looks great and certainly makes descending the stairs a much safer experience!
Kind regards and Happy Easter,
Lorraine

April 2019

Hi Richard,
I received my curtain pole today -it's perfect, thank you! I'm delighted with it. |I don't do social media, but if you have a customer satisfaction survey or anything online to rate you, please let me know and I will contribute.
Best wishes,
Amanda

April 2019

Hi Richard
Thank you very much for your work we're really happy with them.
Both poles are up and curtains hung, they're a bit creased in the photos... maybe in storage for too long, lol.
Thank you again.
Regards Darren

April 2019

Richard
Thank you so very much for making this simply beautiful bird feeder station. It will actually live on our patio so we get to watch the birds so the second photo is more accurate. Keep trying to get a photo of the tits who have beaten the bull finches to it but they’re reluctant to have their photo taken currently
Best wishes and thank you again for your amazing forging.
Marilyn and James

March 2019

Good Afternoon,
I have been meaning to contact you regarding my order. this was received and i would like to say i am very happy and the curtain pole is beautiful!
Thank you very much
Mrs Keddy

March 2019

Dear Richard,
I have received my order and wanted to write to thank you! I am delighted with my bespoke brackets and curtain pole, they are quite simply beautiful and exactly what I wanted! were the brackets difficult to make? I love them, they are true to design and beautifully showcase the authentic imperfections that come with something that is handmade.
Thank you ever so.
With kindest regards,
Kavita

March 2019

Thanks Richard, package arrived today, checked and all in order. Great products.
Regards, Patrick

March 2019

Made by the Forge is my first stop for the best French poles on the market.
Magenta Interiors
Bespoke Soft Furnishings

March 2019

I hope these photos are OK, sorry for the wait.
Thanks again for your wonderful skills.
Judy

March 2019

Dear Richard
Our curtain pole has arrived and I just wanted to thank you so very much, it is absolutely beautiful, I am totally delighted with it! The curtains will be coming in the next 10 days, I cannot wait to see them hanging on it - thank you again. I will most definitely be recommending you to friends.
By the way, the packaging was superb!
Kind regards
A Lang

March 2019

Hi
Thank you v much for our kitchen rack we are very happy with it!
Best Wishes
Kate

February 2019

Morning Richard,
Kept meaning to email you and then not.
Anyway; as you suspect the goodies did arrive last Thursday pm.
Stuff's FABULOUS. I'll send you a pic or two when is all done so you can see what I've done with it.
Kind regards,
Andrew

February 2019

Many thanks - order received fine and now installed- very pleased with the result.
Kind Regards
C Hitchcock

January 2019

Dear Richard,
Just to say thanks, it has all worked out just as we would of hoped. ~
Best wishes
Ben

January 2019

Hi there
Just to say that our order arrived today and looks great thank you!
Cheers Sarah R

January 2019

Hi Richard,
I didn’t get round to fitting the rail till after the holidays, once we had taken down the Xmas tree from the bay window. Now I’ve got round to doing it it seems to fit spot on !! Wow - how did that happen ? I was expecting problems but it’s gone together very well - what do you think. Looks like one of us did a decent job ;-)
regards Steve

January 2019

Four packages have now arrived. Haven't opened it all up yet but finials and holdbacks look lovely. Excellent workmanship and arrived well before due date. Thanks. We'll, no doubt, be in touch for other purchases.
Regards, Patrick

January 2019

Thank you very much - it fits perfectly! Merry Xmas xx
Fiona

January 2019

Hi Richard,
Just to say we have installed the pole and it fits perfectly and looks cracking!
Thanks very much.
Sara

December 2018

Hi Richard,
The curtain poles are fantastic, just what I wanted and great service
Thank you very much
Have a lovely Christmas
Kind regards
Julia

December 2018

Hi Richard
I just wanted to let you know that the curtain poles are a great fit and they look fabulous. They are exactly what I had in mind, so thank you.
I am very glad I came across you on the internet!
Best wishes
Vickie

November 2018

Hi there.
Finally got the rail up and its great. Had to bend it a touch to work in our crooked house but it looks great.
We might actually need a couple of shallow curtain holds for the wall? How much would they be??
Many thanks
Tom.

November 2018

Hi Richard,
Quick note to say that we put up the curtain rail today and it looks great - we're really pleased.
Thank you
Ben

November 2018

Hi Richard,
I have now been putting up your poles and they look fantastic, especially the cage ball finials.
Kind regards
Rob

November 2018

Please see attached photos as promised. I have passed your contact details to my curtain shop - they were incredibly impressed. Especially by the passing rings which work brilliantly.
Kind regards.
Elise

November 2018

Many thanks Richard for the curtain poles - very well made and very happy with them. Thank you for the advice and friendly customer service too.
Jo-Ann

November 2018

Many thanks fir the safe arrival of my curtain pole which is beautiful. And sorry about the panic re size !!!
Kind regards.
Elise

November 2018

Hi Richard
Just back from the wild and windy North. Your Log Cabin poles all worked to perfection.
Many thanks, talk soon!
Lucy

November 2018

Curtain pole etc received today.
All looks great.
Thanks.
Steve

October 2018

A HUGE thank you Richard! Thank you thank you! Will send photo of curtains once hung!

October 2018

Dear Richard,
Just wanted to say - I LOVE the brackets. Thank you! :)
Irina

October 2018

I was looking for a black metal pole for our utility room, don't love the cheap plastic coated black ones, and looking at the department store ones that are barely any better, but SO expensive, thought, these must be getting close to the cost of a hand-forged rail. Googled. Found Made by the Forge, and the "express" (not made to measure) poles that I think are exceptional value. So happy with it. We just stood around holding the finials for a while because they're so tactile (and we're a bit strange).
I'll take photos when the pole is up (which will be after a bit of rewiring and decorating).
Karen & Alan Summers
Chippenham Wiltshire

October 2018

Dear Richard,
Here are the photos as promised. Apologies for some of the screws - several of your beautiful black screws went astray in the chaos of opening. If you could send a few more (and charge me of course) I will have them replaced.
Hope you like the items ‘in use’!
Juliette Scott
The Artisan Studio

October 2018

Wow! These shelf brackets are just amazing! I've had various things made by forges around the country in the past but the quality of the craftsmanship of these brackets surpasses everything I have seen before. Perfection. I was very excited opening the box I can tell you! I'm now finishing the wooden part of the shelf ready to put it up in my log cabin and will enjoy the whole thing very much, thank you. By the way I also wanted to say that the packaging and especially the little book of ideas made for a very quality product too. Good for you!
Really really pleased!
Thank you
Sarah

October 2018

Thanks so much they arrived safe and sound, thank you.
Cheers Rachel,
Australia.

September 2018

I just wanted to says (rather late) thank you for all your gorgeous curtain poles. This is the third housing project I’ve used you on and you really never disappoint. And everyone I recommend you to has the same experience. I wanted to send a couple of (shoddy) photos of some of your pole in situ as they really make it. It was a tumble down farm house in southern Italy.
I’ll send over the professional photos when we get everything complete.
Many thanks,
Abbie

September 2018

Here’s some pictures of the rails I’ve put up. They really suit the house. I just love them. I’ll send you a good picture of the lights over the bar when I have finished painting.
Cheers Rachel
Victoria Australia.

September 2018

Hi Rebecca,
Just wanted to thank you for the rails. They are perfect the client loves them. I think she in fact may want to order 2 more.
Thanks, Georgia
HONOR RILEY DESIGN

August 2018

Good Morning
The Hawthorn pan rack turned up very promptly in France and I thought I would show you the rather different use to which it has been put!
I now have quite a collection of your things here all of which enhance my home.
Thank you as ever for all your help and prompt attention .
Kind regards
Toni Silver

August 2018

Hi Rebecca,
I just wanted to let you know how pleased we are with the holdbacks - they are exactly what we were looking for and the quality is superb. Really appreciate all your help and advice with the bespoke element - what a fabulous service!
Kind regards
Heather

August 2018

Thank you for getting back to me. It's a brilliant web site and so informative by the way. I have no doubt the finished product will be just as impressive. I look forward to seeing them...

Later...

We have just received our order of curtain poles, which are absolutely gorgeous, thank you so much, we love them.
Kind regards
Victoria Davies

July 2018

Hi Rebecca
It’s a bit tricky as they are fitted below a bright window but hope these give you an indication!
We love them.
Kathryn

June 2018

Dear Rebecca
We are delighted by the poles and finials; we have put them up this morning and they look lovely, many thanks. The additional recess brackets that I ordered also work with the existing poles I have and I need to order 4 more.
Thanks so much.
Sam

June 2018

Looks great thanks so much

Annie Waite
Interior Designer/ Annie Waite Limited
Gloucester

June 2018

Hi Richard
My husband has just fitted our new towel ring and toilet roll holder and we want to thank you for the beautiful product's. The quality and service was amazing. Also want to thank Rebecca for her time and patience
Thanks once again guys
Paula & Darryl

June 2018

Hi Richard/Rebecca,
Thank you for the swift delivery of my curtain pole and pan rack. They are so beautifully made and look great in my new kitchen.
Kind regards
Debra

June 2018

Hi Rebecca,
As promised I've sent some pictures of the new island, we are really pleased with the complete project which has obviously been enhanced by your wonderful towel rail and handles
Regards
Chris Gilks

June 2018

Hi
We really like the new product and our customers are always pleased with the poles we have supplied in the past.
Thanks
Lindsay New
Forest Interiors

May 2018

Thank you Richard and Rebecca, the little pole has arrived safe and sound, the little cannonball finials are so cute. Hopefully it will be installed today.
Great service as usual
Trish
France

May 2018

Shelves are up and looking fantastic, thanks for all your help, after ten years of thinking about what to do either side of my aga they have now finished off my kitchen!! Love them!!!
Thanks Kirstie Chadwell

May 2018

Hi Rebecca,
Thank you so much for the shaped bay pole it looks superb fits a treat.
Many thanks
Jo Clapham
Ab Fab Curtains

May 2018

Ttop quality English hand made curtain poles, installed in a 17th century French farmhouse, a marriage made in heaven'
Trish. Correze, France.

May 2018

Good on you. We are really pleased with your products and wish you luck with your new range
Best wishes
Vince & Nickie.

May 2018

Single biggest compliment we get on our newly decorated house is the lighting - all Made by the Forge - Farrier Range. Everyone notices the lights immediately and asks for the website! Absolutely stunning in an old Georgian house. Beautiful quality. And first class customer services.
Fully forged customer, Rosie Rafferty, Cheltenham

April 2018

Hi
Just want to say thank you. All arrived ok, has been put up and we love it.
Thanks again.
Alison

April 2018

I admire craftsmanship in all of the traditional handcrafts and cannot help but admire the skill and craftsmanship in the ironwork from Made By The Forge.
Their willingness to undertake the client's ideas and excellent communication ensures that I am a returning customer.
Jeff Orton
Traditional Master Plasterer

April 2018

Hi Rebecca
The centre brackets and indeed the poles etc were terrific. Am thrilled with result and so is tenant who is now living in property.
All the best
Anna

April 2018

This wonderful old bell needed something to hang off. Josh, one of our talented blacksmiths, carefully handcrafted this wall plate and cleverly tapered hook. The cherished bell was collected by a very pleased client and was going to be hung outside her door.

April 2018

Dear Rebecca/Richard,
Many thanks for the longer 16mm poles for the Velux windows - they've worked well, thanks.
As always, I'm really pleased with your lovely ironwork, and it's made all the difference in terms of the finishing touches to both my own property over the years, and now to my newly completed glamping pod - The Owlery. Everyone is extremely complimentary. Thanks again for providing such an excellent service.
Best wishes,
Emma
Loch Sunart Yarns & Buttons,

April 2018

Dear Richard / Rebecca,
I just wanted to pass on my thanks for quickly resolving everything yesterday.
I received the SMS from parcelforce at 10.55am and shortly afterwards the curtain pole was delivered with a neighbour.
The curtain pole is fantastic (as per the previous ones I've purchased from you) and I would highly recommend Made by the Forge for all round great service!
Thank you both again,
Lisa

April 2018

Dear Rebecca,
We received the curtain pole earlier today and are very happy with it –“ it fits perfectly.
Kind regards
Enda

April 2018

Thank you for all your help I have found the process of ordering clear and easy and look forward to receiving my curtain rail.
Thank you
Tom

March 2018

Thank you so much for everything. I was so happy to get all the fantastic ironwork from you. I have told all my friends about you, and everyone have been on your website. So you do have one very pleased customer here in Sweden.
Thank you again.
Annika. Bonnarp.

March 2018

Hi there
I ordered an express curtain rail a few weeks ago and was absolutely thrilled at how beautiful it looked. I was also really impressed at the service from the email notifications to the fact that it arrived when you said it would, so much so that I'd like to order a few more of your express rails.
Many thanks
Kind regards
Jen

March 2018

Image from Korner Interiors

March 2018

Dear Rebecca
These poor photos are to show you the fabulous brackets in place. If you'd like or find useful better photos, let me know and I'll try. Hurray for you and the team! And a question: do you make stair rods????
Best wishes
Alison

March 2018

Dear Rebecca
Second smaller parcel has just arrived thank you
Great customer service I ordered 3 poles from you about 6 years ago and came back to you with this order partly because I knew it would be a positive experience no matter what went wrong
Thanks again
Deborah

March 2018

To The Forge Team,
I have just unpacked my curtain poles and wanted to to say how delighted I am with them. Great product at a good price. Thank you very much.
Sue Manning

March 2018

Hello Rebecca
Just wanted to say thank you for my lovely curtain rod - very nice and came in just in time for snow!
kindest Valerie

March 2018

Poles have arrived and we are very pleased. Will be in touch again
Kind regards
Elizabeth

March 2018

Anna

March 2018

Thanks for your help! it has been a great customer service experience!
Caroline

March 2018

Hello, Richard and Rebecca,
Already delivered, and beautiful! As you know. Thank you so much. Better than Christmas.
We will be ordering again.
Lesley.

March 2018

Thank you we are delighted with your product all fitted and curtains hanging!
Eleanor Harper.

March 2018

Hi Rebecca
The new brackets are perfect, thank you to the team.
Andy Wilx

February 2018

Thank you
I am very pleased with my purchase
Dmh

February 2018

Hi
Further to our chat on the phone, here is a pic of shelves installed...
Thanks for your help,
Kind regards
Clare Allen

February 2018

Thank you!
Yes, we are back for more after having put up the gorgeous bay window pole :)
M

February 2018

Dear Rebecca
Many thanks for very quick delivery - these arrived yesterday and I am delighted to have my curtains back up!
Best wishes
Emma

February 2018

Just to let you know I have received these. Thank you very much – just what I was after.
Best wishes,
Amelia

February 2018

Morning Rebecca
The brackets arrived today and they are wonderful!
Thank you so much.
Andy Wilx

January 2018

Dear Rebecca
Attached is a photo of the fitted pole. We wanted to test out one first to ensure it was what we were looking for and we now have another 7 downstairs windows to finish in this style. We haven't yet decided on the tie backs/window furniture which we will do when all the poles / curtains are completed.
We like the way the straightness of the pole and the cannon ball finials emphasise the curvature of the rather old ceiling!
Kind regards
Gerry Dawson

January 2018

Hi Rebecca
You'll be pleased to hear we got there in the end! Not a great picture, but it does look lovely. This is an excellent solution to the bay window problem for those wanting to avoid passing brackets and despite the hiccups we're really glad that with your help we managed to copy the one downstairs. Thanks so much to you and Richard and I'll let you know when I've spoken to the curtain factory.
All best
Isabel

January 2018

Hi.
I have received my finials which are really nice and fit perfectly.
Thanks and happy Christmas

December 2017

Hi Richard,
Thanks so much for the great pan rail I love it!
It arrived a few days after you sent it so very quick and is now hanging on my kitchen wall.
Have a great Xmas
Best regards
Kim
New Zealand

December 2017

Hi Richard
Thought you'd like to see a pic of the curtain poles now that I've got my curtains up.
I'm very happy with them!
Thanks again
Lisa

December 2017

Hi Rebecca,
The curtain rails look fantastic, we are so pleased!
Thank you
Jayne

December 2017

Rebecca
The poles are perfect, many thanks for the substitution. I'll contact in the new year about a small furniture "project"
Best Regards to you and Richard
Stefano

December 2017

Thank you very much for your excellent and well packaged curtain poles and fittings that arrived safely this morning.
Best wishes
Vince & Nickie

December 2017

Hi Rebecca
Just wanted to let you know the lights are all up and we absolutely love them - will send you some photos.
Kind Regards,
Rosie Rafferty

December 2017

Dear Rebecca,
Thank you so much for the cannonballs! Love them!
Curtains all ironed and put up. Will definitely recommend to friends.
Best wishes
Lisa

November 2017

Hi
We received our kitchen rack last week and are delighted with it. The quality is first class and it was very well packed.
We are in the process of renovating our 200 year old cottage and will definitely be purchasing more ironwork from you when we are ready.
Kind regards
Sue Gunn

November 2017

Hi Richard,
Just a quick line to say how beautiful the ironwork is!
Thank you, and hope to keep in touch on other projects.
Dale

November 2017

Thank you very much for chasing up my delivery for me today. I have received my curtain pole this afternoon and I am delighted with it, it is so beautiful!
Thanks again.
Anne Wardrobe

November 2017

Greetings from the other side of the pond,
I wanted to let you know that my Thumper pan rail arrived.....just perfect! Exactly what I wanted,
Thank you, Thank you!

November 2017

Folks,
Thanks a bunch for the lights; fab design and craftsmanship :)
I'm hoping they'll be in situ sometime this week.
And the ruddy curtains still haven't arrived!
Will forward pics in due course.
Kind regards,
Mike.

November 2017

Richard, photos as promised
Regards Cyril

October 2017

Dear Richard
Just to let you know the curtain rails arrived this morning, everything was well packaged and all is present as expected.
This is our 3rd order as we are working our way around the house replacing the previous assorted curtain rails.
The curtain rails are solid and simple in appearance with the finials providing variety in each of the different rooms.
I am sure we will purchase further rails for the remainder of the rooms.
Regards
Les

October 2017

Hi Richard,
Just to let you know, the repaired lamp arrived yesterday and looks fantastic- it’s a really superb piece of design and craftsmanship.
Thank you so much for the prompt turnaround,
Chris

October 2017

Dear Rebecca,
Holdbacks now fitted; they look great, a couple of pictures for you.
Best wishes,
Jim & Dawn

October 2017

I also sent the photos to my friend and she said the same thing, that it look great against the checkered tiles. I do feel proud, can't wait to show it off when people visit!
It's nice also to buy something that was made in Britain and also, being hand forged, helps to keep history alive.

October 2017

Dear Mr Fishenden,
Thank you for your email.
We received the items this morning and, as usual, are very happy with them.
Thank you for your kind attention,
Best Regards,
Mes Scriabine-Ginesi

October 2017

Dear Richard,
The tiebacks arrived safely, we are delighted with them, so beautifully crafted and consistent in style!
Just one little point to note, we only had 7 screws in the little sealed pack – no problem, my husband will add one.

October 2017

Hi Richard,
I have received my ironwork. The poles are not going to be put up for about 10 days and so I am not going to unwrap the delivery, and hence check it, until then. They are so well wrapped I feel this is the best way to store them until we are ready to put them in place. I hope this is ok.
With thanks,
Linda

October 2017

Hi Richard,
J ust to let you know that I have received my ironwork. The parcel actually arrived on Friday (so very prompt) and I picked it up yesterday (Monday) from the post office (delivery office).
Many thanks
Barbara

October 2017

HI there
We ordered several curtain poles etc last year and are delighted with them. Just beautiful. We would like order an additional pair of identical button holdbacks, matt black please and 16 more curtain rings, matt black, to match those we already have on order below.
Many thanks
Michelle Michelle Pearce

October 2017

Thank you Rebecca.
By the way, I have already bought and put up my curtain pole (in case you were wondering why I had ordered rings only). I just like to have lots of curtain rings as well as a few spares.
I am delighted with my curtain pole and very proud of having put up all 4 metres worth by myself (well mostly anyway -- I did have a little support from my partner).
Perhaps you could pass on my comments to Richard?
Kind regards
Barbara

September 2017

It's great!
My fitter commented that it is great quality and really well made. I have passed your website onto my curtain maker as she will also recommend.
Many thanks
Claire

September 2017

Hi Richard,
Confirm receipt of the poles today & am very pleased with both the look & construction. Really appreciate your getting these to us before we have to catch the ferry back to Ireland. Am sure they are going to look really good in our home so thanks for supplying such a well made product.
Kind Regards
Ian

September 2017

Hello again
I'm really pleased with the pan rails and towel rail I've received from you! Do you do shelf brackets? I would like a small shelf in the kitchen, but don't want to spoil the look of things by getting horrid shelf brackets!
Many thanks
Gill

September 2017

Hello Richard Thank you so much for the replacement toilet roll holder. We are so pleased with the final look. It might be the smallest room in the house but we love it.
Many thanks
Louise And Kristian

September 2017

Thanks Richard,
As always beautiful craftsmanship and excellent customer service.
Julie

September 2017

Hi Richard,
Thank you so much for the response. I am very happy that you have a small team and the personal touch is one of the primary reasons I wanted to work with your company. For sure I could have been the one that didn't understand the measurement instructions correctly. I definitely have no complaints and I'm very happy to work with you. I read through the description again and it was definitely my mistake to measure from the bottom of the hook because you clearly state that it should be from the top of the pole. Just a small suggestion, but it might be helpful to have some simple diagrams for things like how to measure things like this so that those of us who are more visual don't make this sort of mistake.
Thanks again, I will post these two brackets back to you so hopefully they can be repurposed.
Buddy Blair

September 2017

Hi Richard
I just wanted to let you know that I received the order shortly after your last email and all was really fabulous!! Thank you! I really appreciate the perfect craftsmanship and the timely delivery of this order.
Kindest regards, Shirley

September 2017

Hi Richard
The curtain rods arrived today and look great and are substantial -just what I wanted.
Thank you so much. They get put up next week — can't wait.
Best wishes
Celia

September 2017

Hi Richard and Rebecca
Just a quick note to say a big thank you for sending out our replacement pole, we're pleased to report that it's a great fit!
The poles are now all installed and they look lovely, we're really pleased with them. We live in a thatched cottage so the handmade nature of your poles really complement the building. Once the curtains are made and have been hung we'll send some photos over.
Many thanks once again, we're sure we'll be ordering more of your range in the future.
Kind regards
Sarah and Craig

August 2017

Hi,
Apologies for the delay in getting back to you about feedback concerning the curtain pole. I am delighted with it. Perfect for holding up the heavy velvet curtains it was intended for. A great hand crafted item that will last a life time and beyond.
Many Thanks,
Sarah

August 2017

We are thrilled to be able to tell you that the rail is indeed finally up, properly fitted and… fits perfectly!!
It's really great and we are very happy with the final outcome.
It was definitely worth the wait and the pursuit to get it right and we wanted to pass on our sincere thanks for your perseverance.
J Saint

August 2017

Hi Richard
I unwrapped your curtain rails at the weekend as we have been away on holiday and it was my first time at the house since they were delivered, really happy with the product thanks so much, they look great.
Thanks
Richard Share

August 2017

Richard
Thank you for the curtain pole it was just what we wanted and looks great.
Kind regards
Anna

August 2017

Richard,
Loved the curtain poles we received recently. Looking to get another one.
Thanks
John McDougall

August 2017

Hi - we have ordered some of your products previously and were very happy.
Stuart

August 2017

I am delighted with your workman ship You are very talented .
Chris Bamborough

August 2017

Many thanks for the curtain poles, received today. It all looks great and I was very pleased with the service and the help you and your staff gave on the phone. Looking forward to seeing them in situ (rather than on the dining room table!)
Would certainly recommend your company.
Kind regards,
Ros Pretty

August 2017

Morning Richard,
Following our order and subsequent delivery and recent installation, we would just like to say that your product is of excellent quality and workmanship and suits our barn conversion perfectly.
We will not hesitate to use your products in the future.
Many thanks,
Chris

July 2017

My client was really pleased with her poles which were fitted yesterday and she would like some more for the boys room

Kind regards
Ilene Bussell
Curtain Choice

July 2017

Hi,
received the order today and very happy with the quality of the tie backs.
Beautifully made and I will certainly be placing orders in the future :-)
I've also recommended you to a friend who is looking to purchase curtain rails for her period property.
Many thanks
Andy

July 2017

Hi Richard
The hold backs are AMAZING. We love them. Thank you so much.
Fionnuala

July 2017

Hi Richard
Got the order today - all intact. Looks great! Once we have the curtains made we'll put them up. I will have to order another three shorter rails then. I'll get back to you in a month or two. Thanks again.
Cheers
Gordon (in Australia )

June 2017

Hi Richard, Just got the pan rack and it’s in place.I am very pleased with it, just perfect.
Thanks
Regards
Willemina

May 2017

Hi Richard
I received the package yesterday - thank you so much. I love them. I'll be putting them up today.
Many thanks
Catherine

May 2017

Dear Richard.
My curtain poles are finally up and they look fabulous. I didn't think curtain poles would turn out to be one of my favourite things in my new flat but they are. The level of customer service you provide from a well designed website to delivery was brilliant. Don't change.
Please feel free to edit down and use as a review if helpful.
Katy.

Hi Richard,
Thank you for our ironwork which arrived successfully on Wednesday - with everything present and correct! We very much look forward to seeing it all in place.
Thank you for your excellent service.
Kind Regards,
Andrea

May 2017

Hi Richard,
Just to let you know that the curtain pole arrived safe and sound last Friday, 19 May. All now in place and looks fantastic. Have dressed 5 of my windows using your product and they are wonderful.
My husband does the fitting and always finds the central bracket a bit of a challenge so would welcome a "template " to help with positioning.
Anyway they are lovely.
Thanks for your prompt service.
Michele

May 2017

Hi Richard,
Just a quick note to let you know that our pan rail arrived and we have put it up. It looks great - we are really pleased.
Many thanks,
Geoff

May 2017

Hi Richard,
Apologies for the lateness of my reply. The curtain pole arrived a few days ago and was really well packaged. It all looks great, however we now have to wait about 6 weeks for our new curtains to arrive so it is not up as yet.
Many thanks for everything, I thought your website and communications via email were all excellent and the curtain pole itself looks great.
Thanks again,
Claire

May 2017

Hello Richard
Thank you for our lovely curtain pole, we are absolutely thrilled with it!
Kind regards
Lorna Gaskell

May 2017

Hi,
Just got it! It looks good . Thank you for your assistance.
I also ordered a 6 globes chandelier via heal's and I must say this is a stunning piece that can only enhance any room of any style . .
I hope that you increase your range of products as I would keep buying from you . For example , I am looking for a tier pan display in black iron....
Regards ,
Amandine

May 2017

Dear Richard,
Apologies for the delay, but this is just to say thanks very much, bracket received safely and put up successfully — it's great!
All best,
Tom

May 2017

Hi Richard,
Pan rack up and very sturdy with the regular screws you sent.
Thanks again
Lisa Guscott

May 2017

Dear Richard,
hope your Easter break was fabulous.
I received my products and they are just beautiful. Cannot be thankful enough for those.
I know I ll be in touch soon-ish once I have measures taken for poles etc. A bit more anxious for the bay window but I ll be in touch if I have any questions.
Have a lovely week!
Best regards,
Urszula

April 2017

Dear Richard,
Many thanks for dispatching the two ceiling roses so quickly.
Both pendant lights were installed over the weekend, and look great – thank you.
With kind regards,
Oliver

April 2017

Hello Richard.
I recently had some poles made by you again. That's three sets in total now.
Just want to say thank you very much for the work you've done. They were great and the customer is very happy.
I hope to deal with you again and I will and I do recommend you to fellow curtain makers.
Kindest regards Maria

March 2017

Hi Richard,
Thank you for the the prompt delivery of the additional passing rings. I love my new curtain poles and I am really pleased with the quality.
Due to the unusual shape of my windows it was impossible to find an off the shelf pole, so I was really pleased to come across your company on line. Although it worked out a bit more expensive than I anticipated, the quality and customer service you provide is amazing and the finished product fitted my bay window perfectly.
Kind regards
Katrina Clarke

March 2017

Hi Richard.
Thought I'd share with you . . . . we love the curtain pole, even got my measurements right ! . . .it looks the bees knees . . keep recommending you !!
Cheers
Chris Allen

March 2017

Hi Richard,
Thanks very much, absolutely brilliant. I had to go get some slightly smaller black japanned screws so they didn't poke through as they have to hang under a narrow beam. Other than offering different screws/fasteners, packing and delivery was great and really easy to put up.
Now to order some curtains!
Thanks again,
Simon

March 2017

Hi Richard
I have received my order and I am very pleased with everything. The quality is absolutely brilliant. They will set off the room perfectly. I cannot wait to get them up for all to see.
Many Many Thanks
James

March 2017

Hi Richard
Delivery arrived late morning Monday. Everything about my order, the product, your communication, packaging and delivery was absolutely great.
Suggestions for improvement - nothing whatsoever, just keep to what you do I particularly appreciated the honest communications.
Thank you
John

March 2017

It is up and curtains are on it!!! Looks fab.
Many thanks for a great service
Best wishes
Sue Green

February 2017

Hi Richard
Thanks so much for swift manufacture of the curtain poles. They're perfect and look very nice.
Kind regards
Jo

February 2017

My utensil rail has arrived and I love it thank you!
L Jardine

February 2017

Richard
We received the shipment today, and I just wanted to thank you again for the items. They fit perfectly.
I will send you a photo when the new curtain is hanging on the extension you built.
Thanks again for your attention and help in this project. We are delighted.
Regards
Steven Bottomley

February 2017

Hello Richard
Just thought you might want to see the final finish. We are very happy with the final look. Thank you once again. Will be in touch soon re 2nd bedroom bay window.
Best Regards
Sarah Ashbery

February 2017

Hi Richard
It's perfect!
We love anything that is uniquely handmade. Would recommend your product, sales and service 100%.
Whilst installing the iron pole and pondering how humans have used the material for millennia, it made me felt quite insignificant in the big scheme of things... The pole will probably outlast us and the house....
I bet that's not a review you've had before......
Keep up the good work.
Many Thanks
Ed

February 2017

Hello Richard
My utensil rail has arrived and I love it thank you!
I will send pics once my builder has put it up for me.
Best wishes
Lisa

February 2017

Hi there
Wanted to let you know the curtain holdback arrived yesterday and we love it, exactly what we were looking for.
We are originally from U.K., having moved to Australia 16yrs ago. After spending 15yrs living in Sydney, we recently moved to Tasmania, where we bought a property built by convicts in 1825. Filled with many original features, the fabulous ironwork from you fits in perfectly.
Thank you so very much.
Best regards
L Dickman

February 2017

Hi Richard
Many thanks for the ironwork which arrived safely and is now doing service in the kitchen – I thought you might like to see how they look.
Kind regards
Claire

February 2017

Hi Richard,
I am pleased to say my order arrived today. I am delighted with the curtain rail and accessories, thank you so much.
Joanne

January 2017

Parcl has now been delivered and unpacked. it looks great thank you.
J Andrews

January 2017

Hi.
Bay curtain pole is now up and looking great - very solid; a quality item.
I'll be in touch soon for the two shorter ones I need.
Best regards,
Craig.

January 2017

Hi Richard,
Thank you for the poles. They are perfect. We fitted them today and the clients are very pleased. If you have a review process I would be happy to write one.
Also, do you make sets of fire irons? The same client would like a set. Please let me know details, if this is something you can do.
Regards
Karen

January 2017

Hi Richard - just to let you know that my poles arrived this morning. Thanks for getting them to me even though I was past your deadline - much appreciated!
Merry Christmas
Debby Sass

January 2017

Dear Richard
We have finally put up the poles and they look amazing! We will definitely be buying from you again.
Kind regards
Rachel

January 2017

Good Morning
We've just received the curtain poles. Thank you so much for getting them to us so soon. They look absolutely fantastic and I'm quite relieved that I've measured correctly!
Wishing you a very happy Christmas
Sue

December 2016

Hi Richard,
Apologies for such a delayed reply. The poles were delivered as expected, thanks for making the button slightly larger for us as discussed too, they look amazing up and we're incredibly happy with them.
Kind regards,
Michelle

December 2016

Hi Richard
Just wanted to say, we love the curtain poles and they have added real charm to our cottage walls.
First one is in situ, second one in progress as need to finish to walk improvements first
They also arrived nice & early the next day after receiving your email
Many thanks
Lori & Lori

December 2016

Good morning Richard and Juliet
Hope I'm not being too much of a pest, I can only imagine how busy you will be at the moment!
However, I am just so happy with my new curtain poles, that I wanted to send you these photos. My fab new tartan curtains look so nice hanging from 'your' fab poles!
Thanks once again.
Merry Christmas and all the very best for 2017.
Best regards
Barbara (Graham)

December 2016

Hello Richard
My curtain pole is now fitted and I am really pleased with it!
Many thanks for your help.
Best wishes
Hilary

December 2016

Good morning Richard
Just to let you know, my order has arrived safely this morning. My goodness, was it well wrapped up!
When I eventually got through all the tape and bubble wrap (very much appreciated how well my curtain poles were protected) I am absolutely 'delighted' with the poles! They are just beautiful, I just love that they are unique, bespoke and so well hand crafted!
I just cannot wait to get the poles up and hang my lovely new tartan curtains.
Thank you so very very much for your excellent service. I cannot tell you how happy I am to have come across your website and will certainly be recommending you to my family and friends!
Thanks again
Merry Christmas and all the very best for 2017.
Wishing you continued success with 'Made by the forge'!
Barbara (Graham)

December 2016

Hi Richard,
Just to let you know I've now received the light and it looks great.
I'll send you some pictures when its installed.
Kind regards,
Rob

December 2016

Hi Richard,
To confirm, I just received my order. it's complete, to the specified sizes and looks amazing.
Thank you so much!
Kind regards,
Willemijn

December 2016

Hi Richard,
Just to let you know my very fine Curtain Pole arrived! Safe & Sound –
Richard its lovely & looks great above my Oak stable door in the kitchen. Was it you or one of your small team that made it ? Wishing you & your team Best wishers for Xmas & the NEW YEAR
Kind regards
Jo Lowden

December 2016

Hi Richard,
I have enclosed some pictures which I took from my phone which you might be interested in, better ones will follow

December 2016

Hi Richard,
Great product and great service. I will be ordering more.
Regards,
Tim Holloway

November 2016

Hi
I thought I would email to say be are truly delighted with the kitchen rail. It looks really classy and well made. It has finished the new kitchen to perfection!
Many thanks
Ian

November 2016

Dear Richard
We have read some testimonials and wish to add one of our own. Your work is quite simply outstanding. We wanted a rustic quality product to fit with the style of our home. The order we received exceeded our high expectations and the entire process from order to delivery and to the finished pole was exceptional. I can thoroughly recommend your work to other customers who may be considering a similar decision.
Best wishes
James

November 2016

Hi Richard,

Thankyou for your email.
I'm confirming l received my curtain pole today which I'm delighted, fantastic piece of work can't wait for it to be mounted.
Thankyou for the prompt service including delivery too.
Kind regards,
Lina Pancaro

November 2016

Hello Richard,
The curtain pole arrived Wednesday and we have put it up today. This is our second one and it looks great, all parts fit well together, we particularly like the craftsmanship.
Regards,
Ann Barnes.

November 2016

A little photo shot I will do some better ones soon and send them but we are so pleased with them they look fab!
Kate

November 2016

Hello Richard,
I just wanted to drop you a line to let you know the curtain poles arrived last Friday as expected and we are extremely happy with them - we put them up over the weekend and they look perfect. Thank you!
Many thanks
Elizabeth

November 2016

Thanks Richard.
Order arrived earlier today and all looks perfect. I will let you know once they are up that all okay.
Kind regards
Sara Smithson

November 2016

Hi,
Arrived safely thank you and now fitted. Very pleased.
James

November 2016

Dear Mr Fishenden
We have just put up our beautiful curtain pole, and couldn't be happier with it. It fits perfectly, is a thing of beauty and will give us ongoing pleasure knowing the name of the person who made it. It also arrived just as you said it would.
Hurray that Google found you for us.
I'm now scratching my head about where else we need curtains... Or lighting...
Kind regards
Alison

November 2016

Dear Richard
Just a quick message to say that we received our poles and lights. We put them up over the weekend and are really pleased with them. They really enhance our living room area.
Thanks again
Carrie

November 2016

Dear Richard,
The curtain rods were delivered on time, nicely wrapped and protected, and are now installed.
They look great! Everything was most impressive and beautifully made, especially the pole for our irregularly shaped bay window which matched the required shape perfectly. Our Austrian curtain lady came to measure up today and was highly enthusiastic about your craftsmanship. "Almost a shame to hang the curtains on them, the rods look so good as they are!" was her comment – praise indeed out here!
Many thanks for your excellent services and the friendly dealings in ordering our rods. Use this feedback as you like.
Kind Regards,
Hugh Reid

November 2016

Dear Richard,
Great article in 'Country Living' ­ thanks for letting us all know about it! What an encouraging and edifying story.
We are absolutely thrilled with our kitchen handles. It is such a delight, after having lived so long in rented places because of non-permanent work contracts, to finally have our own home and be surrounded with all the materials we longed for. The kitchen has stripped gnarled ceiling beams, a rough stone floor, units of matt-oiled oak, and worktops of unpolished slate, and your handles make the perfect finishing touch. It took us a while to find them, as so many initially promising products on offer from other businesses actually turned out to be made cheaply in the Far East, and/or have an unpleasant feel to them; it is so rare to find that perfect balance of elegance-plus-rusticity that yours have. We had similar trouble finding traditionally made, non-kitsch thumb-latches for our very rustic internal doors, before finally sourcing some made by a small Herefordshire foundry ­ but those were via another company that stocks a range of ironmongery, so we didn't have the pleasure of the direct contact with the producer that we had with you.
Keep up the good work, and wishing you every success for the future.
All the best,
Abigail and Wilfrid Carr

October 2016

Product arrived and was great - we will definitely be ordering more in the future!
Thank you.

October 2016

my curtain poles have arrived . And I thank you very much , they are brilliant .
Thank you .
Stephen Bowmaker .

October 2016

Hi Richard,
The rails were finally fitted yesterday, client and designer were delighted. They look great,
Thanks,
Michael.

October 2016

Hello Richard,
Yes thank you, the screws arrived Saturday. Attached shows the evidence!
We are delighted. Thank you.
Jackie Booker

October 2016

Hi Richard
The order has just arrived and we're really pleased, thanks ever so much. We have a guy installing blinds for us next week and he'll help us install the pole at the same time. We will be needing another smaller curtain pole for our front door in the near future so will definitely be in touch again.
kind regards
Helen

October 2016

Dear Richard,
Thank you so much for sending me the Farrier’s Cage Pendant light which arrived safely and is now installed. I am thrilled with both my lights which look stunning and are exactly what I needed. The curtain pole is also great but it is less easy to get excited about a plain curtain pole, it is very well made and is doing an excellent job holding up my heavy door curtain.
Thanks for your help, I have already started recommending you to my friends.
All the best,
Joanna Roberts

October 2016

Hi Richard,
Thank you very much for the pole, had some delays but got it assembled and fitted this evening and it's looking great. Just need some curtains now!
Cheers,
Matt

October 2016

Dear Richard
I received the poles yesterday all very well packed, thank you.
It has been a pleasure dealing with you. Your service has been excellent and the poles are really great. Extremely high quality and beautiful. In the ten years I have been running my soft furnishing business these are best wrought iron poles I have found. I will definitely be promoting your products to my customers.
Many thanks.
Kind regards
Jo

October 2016

Hi Richard
The pantry rail arrived on Wednesday and my husband fitted it over the weekend. It is exactly what I wanted.
Thanks
Gillian

October 2016

Hi Richard,
Delivery received and installed; and looking fantastic.
Many thanks
Catherine

September 2016

Hi Richard
Just to let you know it arrived ok on Friday, and I'm delighted with the way it's turned out.
The wife absolutely loves her 60th birthday present, and it couldn't be better!
Thanks for all your help with this project, and if I have the chance recommend your company to anyone else I surely will.
Thanks again, and best regards
Mike Curtis

September 2016

I confirm receipt of my three curtain poles from 'made by the forge' and am delighted with them. The quality and style is just what I wanted., and I am very pleased that I found your website. I am looking forward to seeng them in situ.
Thank you very much.
Kind Regards,
Andrea Watkins

September 2016

The bow went really well. Thanks very much. Here is a pic.

September 2016

Cheers Richard. Got it up.

September 2016

Hi Richard,
Just wanted to let you know that the new pole is in place and working well so far. The extra middle section has done the trick and I think the extra brackets are working pretty well. The pole holds in place pretty well when moving the curtains back and forth with just a slight bit of movement, i think the centre join twists slightly as it moves. I don't think it is an issue but did wonder if putting in some holes for the bully screws to go into might sort it in case you want to try that in the future.
I have attached a pic for you to see, thanks for you help.
Regards
James

September 2016

Thanks for such swift service
Very happy with product
Many thanks
Best
Tif

September 2016

Hello Richard,
Wow.
I love my new curtain poles.
They fit my windows beautifully and I couldn't be happier with them! I will gladly send picture along. I haven't yet because for some reason, the top of the curtains are leaning forward, so-to-speak. I'm not sure if this is from the type of header I've sewn-in, or maybe the style of drapery pin hooks that hang from the curtain rings.
Anyway, no need to bog you down with details. Once I've fixed the snafu, I'll send photos along. Cheers!
Thank you again,
Emily. Los Angeles USA.

September 2016

Good Morning Richard,
Just a quick email to say thanks for your excellent service and product.
The poles arrived on Friday, and they are perfect.
If we need any more stuff done I presume you could make something from a drawing, with a verbal description.
Thanks again, and Best Wishes,
Pete Rollinson,

September 2016

Dear Richard
Many thanks for the curtain pole. All safely received and "aesthetically' mounted on the living room wall. Really nicely made and looks great.
Loved the clear instruction leaflet..
Regards
Mark

September 2016

Hi Richard,
Just a quick email to confirm that the curtain poles arrived safely and to the exacting standard we have come to expect from you guy's. They look great.
Best Wishes,
Carol

September 2016

Morning Richard
Just to let you know that our order arrived yesterday, I am delighted with the curtain poles and ties backs.
The chap will fit them next week, and then the curtains soon after that.
Your company has been a pleasure to deal with, very approachable, reasonably priced, excellent service, and made in Great Britain which I am very passionate about.
I will have no hesitation in recommending you.
Many thanks and kind regards
Katrina

August 2016

Hi Richard,
Just to say we received the pole, finials, etc and we are very happy with it all. We will be in touch again soon.
many thanks
Lois

August 2016

Thank you so much Richard
They arrived safely, in only a few day and are fabulous.
I very much appreciate being able to work with you and your support in making the process so easy.
Wishing you and your business all the best
Warm regards
Deb. NSW Australia.

July 2016