Let our customers tell you why…
Dear Richard
Just a quick note that everything has been delivered in good order and the clients love it. Unfortunately, I have not seen the items in real life yet, but will go and take a look when my clients are back from holidays in August.
Thanks again for everything.
Best regards
Simone
July 2019
Just to let you know 4 packages have arrived. I had two fees go pay of $65 and $20. Packaging worked great with no apparent damage. I'm so stoked, truly you are a master.
E Stokes. CA USA
July 2019
Dear Richard
My electrician has, at last, put up my tear drop light in my kitchen and my wall light in my lounge and they both look absolutely stunning! Definitely worth waiting for!!
Thank you so much
With thanks until my next order!
Samantha
July 2019
Hello Richard
Today I received the exact brackets I was looking for thank you .
This whole experience has be a breath of fresh air you service has been absolutely amazing thank you.
Mark
Mark Wheeler Chimney Sweeping Services
June 2019
Dear Richard
Pole is up and it fits perfectly in our imperfect bay! Looks great.
Regards
Michael
June 2019
Dear Marcello & Richard,
As promised when we were there on Wednesday, I attach a photo of the weathervane in position. It looks great and we love it. Marcello has done a wonderful job.
Many thanks.
Best wishes to all
June 2019
Curtain pole with cannonball finials
Hi Richard,
Thanks very much for sending over the replacement middle bracket. It works perfectly! Thanks also for the spare puzzle piece
Best, Ben
May 2019
Dear Richard and Team
Really sorry I haven’t been able write before. I just managed to see the legs on the sofa yesterday. I wanted to say Thank You very much for such fantastic job. They look great and are perfect for the sofa and just what we had imagined. Many thanks for your attention to detail and putting up with our timings.
Best Wishes
Maria
May 2019
Dear Richard,
we have received your shipment and are very happy with the products and the professional sales and shipping process.
Best regards
Nikolaus Hamburg
May 2019
Hi Richard, completed the fit out here with some interesting sign language directions to the Spanish builders ha ha. Everything arrived in perfect condition, the only things missing were one joining rod (i improvised with some drill bits and masking tape :-) ) and a single grub screw. But probably the grub screw fell out and was chucked with the bubble wrap. I am SOOO impressed with your work, it has been a dream to fit these beautiful poles. Here's a pic of the big bay pole, it went up an absolute treat. I now know the spanish for spirit level, drill bit and plenty more lol.
Fiona
May 2019
Dear Richard,
Hope all is well with you at the forge,
At long last the handrail has been installed, after a long running dispute with our builder (but I won't bore you with that!). I have attached a couple of images to let you see it in situ.
Thank you for all of your efforts, it looks great and certainly makes descending the stairs a much safer experience!
Kind regards and Happy Easter,
Lorraine
April 2019
Hi Richard,
I received my curtain pole today -it's perfect, thank you! I'm delighted with it. |I don't do social media, but if you have a customer satisfaction survey or anything online to rate you, please let me know and I will contribute.
Best wishes,
Amanda
April 2019
Curtain pole with cannonball finials
Hi Richard
Thank you very much for your work we're really happy with them.
Both poles are up and curtains hung, they're a bit creased in the photos... maybe in storage for too long, lol.
Thank you again.
Regards Darren
April 2019
Richard
Thank you so very much for making this simply beautiful bird feeder station. It will actually live on our patio so we get to watch the birds so the second photo is more accurate. Keep trying to get a photo of the tits who have beaten the bull finches to it but they’re reluctant to have their photo taken currently
Best wishes and thank you again for your amazing forging.
Marilyn and James
March 2019
Good Afternoon,
I have been meaning to contact you regarding my order. this was received and i would like to say i am very happy and the curtain pole is beautiful!
Thank you very much
Mrs Keddy
March 2019
Dear Richard,
I have received my order and wanted to write to thank you! I am delighted with my bespoke brackets and curtain pole, they are quite simply beautiful and exactly what I wanted! were the brackets difficult to make? I love them, they are true to design and beautifully showcase the authentic imperfections that come with something that is handmade.
Thank you ever so.
With kindest regards,
Kavita
March 2019
Thanks Richard, package arrived today, checked and all in order. Great products.
Regards, Patrick
March 2019
Made by the Forge is my first stop for the best French poles on the market.
Magenta Interiors
Bespoke Soft Furnishings
March 2019
I hope these photos are OK,
sorry for the wait.
Thanks again for your wonderful skills.
Judy
March 2019
Dear Richard
Our curtain pole has arrived and I just wanted to thank you so very much, it is absolutely beautiful, I am totally delighted with it! The curtains will be coming in the next 10 days, I cannot wait to see them hanging on it - thank you again. I will most definitely be recommending you to friends.
By the way, the packaging was superb!
Kind regards
A Lang
March 2019
Hi
Thank you v much for our kitchen rack we are very happy with it!
Best Wishes
Kate
February 2019
Morning Richard,
Kept meaning to email you and then not.
Anyway; as you suspect the goodies did arrive last Thursday pm.
Stuff's FABULOUS. I'll send you a pic or two when is all done so you can see what I've done with it.
Kind regards,
Andrew
February 2019
Many thanks - order received fine and now installed- very pleased with the result.
Kind Regards
C Hitchcock
January 2019
Dear Richard,
Just to say thanks, it has all worked out just as we would of hoped. ~
Best wishes
Ben
January 2019
Hi there
Just to say that our order arrived today and looks great thank you!
Cheers Sarah R
January 2019
Hi Richard,
I didn’t get round to fitting the rail till after the holidays, once we had taken down the Xmas tree from the bay window. Now I’ve got round to doing it it seems to fit spot on !! Wow - how did that happen ? I was expecting problems but it’s gone together very well - what do you think. Looks like one of us did a decent job ;-)
regards Steve
January 2019
Four packages have now arrived. Haven't opened it all up yet but finials and holdbacks look lovely. Excellent workmanship and arrived well before due date. Thanks. We'll, no doubt, be in touch for other purchases.
Regards, Patrick
January 2019
Thank you very much - it fits perfectly! Merry Xmas xx
Fiona
January 2019
Hi Richard,
Just to say we have installed the pole and it fits perfectly and looks cracking!
Thanks very much.
Sara
December 2018
Hi Richard,
The curtain poles are fantastic, just what I wanted and great service
Thank you very much
Have a lovely Christmas
Kind regards
Julia
December 2018
Hi Richard
I just wanted to let you know that the curtain poles are a great fit and they look fabulous. They are exactly what I had in mind, so thank you.
I am very glad I came across you on the internet!
Best wishes
Vickie
November 2018
Hi there.
Finally got the rail up and its great. Had to bend it a touch to work in our crooked house but it looks great.
We might actually need a couple of shallow curtain holds for the wall? How much would they be??
Many thanks
Tom.
November 2018
Hi Richard,
Quick note to say that we put up the curtain rail today and it looks great - we're really pleased.
Thank you
Ben
November 2018
Hi Richard,
I have now been putting up your poles and they look fantastic, especially the cage ball finials.
Kind regards
Rob
November 2018
Please see attached photos as promised. I have passed your contact details to my curtain shop - they were incredibly impressed. Especially by the passing rings which work brilliantly.
Kind regards.
Elise
November 2018
Many thanks Richard for the curtain poles - very well made and very happy with them. Thank you for the advice and friendly customer service too.
Jo-Ann
November 2018
Many thanks fir the safe arrival of my curtain pole which is beautiful. And sorry about the panic re size !!!
Kind regards.
Elise
November 2018
Hi Richard
Just back from the wild and windy North. Your Log Cabin poles all worked to perfection.
Many thanks, talk soon!
Lucy
November 2018
Curtain pole etc received today.
All looks great.
Thanks.
Steve
October 2018
A HUGE thank you Richard! Thank you thank you! Will send photo of curtains once hung!
October 2018
I was looking for a black metal pole for our utility room, don't love the cheap plastic coated black ones, and looking at the department store ones that are barely any better, but SO expensive, thought, these must be getting close to the cost of a hand-forged rail. Googled. Found Made by the Forge, and the "express" (not made to measure) poles that I think are exceptional value. So happy with it. We just stood around holding the finials for a while because they're so tactile (and we're a bit strange).
I'll take photos when the pole is up (which will be after a bit of rewiring and decorating).
Karen & Alan Summers
Chippenham Wiltshire
October 2018
Dear Richard,
Here are the photos as promised. Apologies for some of the screws - several of your beautiful black screws went astray in the chaos of opening. If you could send a few more (and charge me of course) I will have them replaced.
Hope you like the items ‘in use’!
Juliette Scott
The Artisan Studio
October 2018
Wow! These shelf brackets are just amazing! I've had various things made by forges around the country in the past but the quality of the craftsmanship of these brackets surpasses everything I have seen before. Perfection. I was very excited opening the box I can tell you! I'm now finishing the wooden part of the shelf ready to put it up in my log cabin and will enjoy the whole thing very much, thank you. By the way I also wanted to say that the packaging and especially the little book of ideas made for a very quality product too. Good for you!
Really really pleased!
Thank you
Sarah
October 2018
Thanks so much they arrived safe and sound, thank you.
Cheers Rachel,
Australia.
September 2018
I just wanted to says (rather late) thank you for all your gorgeous curtain poles. This is the third housing project I’ve used you on and you really never disappoint. And everyone I recommend you to has the same experience. I wanted to send a couple of (shoddy) photos of some of your pole in situ as they really make it. It was a tumble down farm house in southern Italy.
I’ll send over the professional photos when we get everything complete.
Many thanks,
Abbie
September 2018
Here’s some pictures of the rails I’ve put up. They really suit the house. I just love them. I’ll send you a good picture of the lights over the bar when I have finished painting.
Cheers Rachel
Victoria Australia.
September 2018
Hi Rebecca,
Just wanted to thank you for the rails. They are perfect the client loves them. I think she in fact may want to order 2 more.
Thanks, Georgia
HONOR RILEY DESIGN
August 2018
Good Morning
The Hawthorn pan rack turned up very promptly in France and I thought I would show you the rather different use to which it has been put!
I now have quite a collection of your things here all of which enhance my home.
Thank you as ever for all your help and prompt attention .
Kind regards
Toni Silver
August 2018
Hi Rebecca,
I just wanted to let you know how pleased we are with the holdbacks - they are exactly what we were looking for and the quality is superb. Really appreciate all your help and advice with the bespoke element - what a fabulous service!
Kind regards
Heather
August 2018
Thank you for getting back to me. It's a brilliant web site and so informative by the way. I have no doubt the finished product will be just as impressive. I look forward to seeing them...
Later...
We have just received our order of curtain poles, which are absolutely gorgeous, thank you so much, we love them.
Kind regards
Victoria Davies
July 2018
Hi Rebecca
It’s a bit tricky as they are fitted below a bright window but hope these give you an indication!
We love them.
Kathryn
June 2018
Dear Rebecca
We are delighted by the poles and finials; we have put them up this morning and they look lovely, many thanks. The additional recess brackets that I ordered also work with the existing poles I have and I need to order 4 more.
Thanks so much.
Sam
June 2018
Looks great thanks so much
Annie Waite
Interior Designer/ Annie Waite Limited
Gloucester
June 2018
Hi Richard
My husband has just fitted our new towel ring and toilet roll holder and we want to thank you for the beautiful product's. The quality and service was amazing. Also want to thank Rebecca for her time and patience
Thanks once again guys
Paula & Darryl
June 2018
Hi Richard/Rebecca,
Thank you for the swift delivery of my curtain pole and pan rack. They are so beautifully made and look great in my new kitchen.
Kind regards
Debra
June 2018
Hi Rebecca,
As promised I've sent some pictures of the new island, we are really pleased with the complete project which has obviously been enhanced by your wonderful towel rail and handles
Regards
Chris Gilks
June 2018
Hi
We really like the new product and our customers are always pleased with the poles we have supplied in the past.
Thanks
Lindsay New
Forest Interiors
May 2018
Thank you Richard and Rebecca, the little pole has arrived safe and sound, the little cannonball finials are so cute. Hopefully it will be installed today.
Great service as usual
Trish
France
May 2018
Shelves are up and looking fantastic, thanks for all your help, after ten years of thinking about what to do either side of my aga they have now finished off my kitchen!! Love them!!!
Thanks Kirstie Chadwell
May 2018
Hi Rebecca,
Thank you so much for the shaped bay pole it looks superb fits a treat.
Many thanks
Jo Clapham
Ab Fab Curtains
May 2018
Ttop quality English hand made curtain poles, installed in a 17th century French farmhouse, a marriage made in heaven'
Trish. Correze, France.
May 2018
Good on you. We are really pleased with your products and wish you luck with your new range
Best wishes
Vince & Nickie.
May 2018
Single biggest compliment we get on our newly decorated house is the lighting - all Made by the Forge - Farrier Range. Everyone notices the lights immediately and asks for the website! Absolutely stunning in an old Georgian house. Beautiful quality. And first class customer services.
Fully forged customer, Rosie Rafferty, Cheltenham
April 2018
Hi
Just want to say thank you. All arrived ok, has been put up and we love it.
Thanks again.
Alison
April 2018
I admire craftsmanship in all of the traditional handcrafts and cannot help but admire the skill and craftsmanship in the ironwork from Made By The Forge.
Their willingness to undertake the client's ideas and excellent communication ensures that I am a returning customer.
Jeff Orton
Traditional Master Plasterer
April 2018
Hi Rebecca
The centre brackets and indeed the poles etc were terrific. Am thrilled with result and so is tenant who is now living in property.
All the best
Anna
April 2018
This wonderful old bell needed something to hang off. Josh, one of our talented blacksmiths, carefully handcrafted this wall plate and cleverly tapered hook. The cherished bell was collected by a very pleased client and was going to be hung outside her door.
April 2018
Dear Rebecca/Richard,
Many thanks for the longer 16mm poles for the Velux windows - they've worked well, thanks.
As always, I'm really pleased with your lovely ironwork, and it's made all the difference in terms of the finishing touches to both my own property over the years, and now to my newly completed glamping pod - The Owlery. Everyone is extremely complimentary. Thanks again for providing such an excellent service.
Best wishes,
Emma
Loch Sunart Yarns & Buttons,
April 2018
Dear Richard / Rebecca,
I just wanted to pass on my thanks for quickly resolving everything yesterday.
I received the SMS from parcelforce at 10.55am and shortly afterwards the curtain pole was delivered with a neighbour.
The curtain pole is fantastic (as per the previous ones I've purchased from you) and I would highly recommend Made by the Forge for all round great service!
Thank you both again,
Lisa
April 2018
Dear Rebecca,
We received the curtain pole earlier today and are very happy with it –“ it fits perfectly.
Kind regards
Enda
April 2018
Thank you for all your help I have found the process of ordering clear and easy and look forward to receiving my curtain rail.
Thank you
Tom
March 2018
Thank you so much for everything. I was so happy to get all the fantastic ironwork from you. I have told all my friends about you, and everyone have been on your website. So you do have one very pleased customer here in Sweden.
Thank you again.
Annika. Bonnarp.
March 2018
Hi there
I ordered an express curtain rail a few weeks ago and was absolutely thrilled at how beautiful it looked. I was also really impressed at the service from the email notifications to the fact that it arrived when you said it would, so much so that I'd like to order a few more of your express rails.
Many thanks
Kind regards
Jen
March 2018
Image from Korner Interiors
March 2018
Dear Rebecca
These poor photos are to show you the fabulous brackets in place. If you'd like or find useful better photos, let me know and I'll try. Hurray for you and the team! And a question: do you make stair rods????
Best wishes
Alison
March 2018
Dear Rebecca
Second smaller parcel has just arrived thank you
Great customer service I ordered 3 poles from you about 6 years ago and came back to you with this order partly because I knew it would be a positive experience no matter what went wrong
Thanks again
Deborah
March 2018
To The Forge Team,
I have just unpacked my curtain poles and wanted to to say how delighted I am with them. Great product at a good price. Thank you very much.
Sue Manning
March 2018
Hello Rebecca
Just wanted to say thank you for my lovely curtain rod - very nice and came in just in time for snow!
kindest Valerie
March 2018
Poles have arrived and we are very pleased. Will be in touch again
Kind regards
Elizabeth
March 2018
Anna
March 2018
Thanks for your help! it has been a great customer service experience!
Caroline
March 2018
Hello, Richard and Rebecca,
Already delivered, and beautiful! As you know. Thank you so much. Better than Christmas.
We will be ordering again.
Lesley.
March 2018
Thank you we are delighted with your product all fitted and curtains hanging!
Eleanor Harper.
March 2018
Hi Rebecca
The new brackets are perfect, thank you to the team.
Andy Wilx
February 2018
Thank you
I am very pleased with my purchase
Dmh
February 2018
Hi
Further to our chat on the phone, here is a pic of shelves installed...
Thanks for your help,
Kind regards
Clare Allen
February 2018
Thank you!
Yes, we are back for more after having put up the gorgeous bay window pole :)
M
February 2018
Dear Rebecca
Many thanks for very quick delivery - these arrived yesterday and I am delighted to have my curtains back up!
Best wishes
Emma
February 2018
Just to let you know I have received these. Thank you very much – just what I was after.
Best wishes,
Amelia
February 2018
Morning Rebecca
The brackets arrived today and they are wonderful!
Thank you so much.
Andy Wilx
January 2018
Dear Rebecca
Attached is a photo of the fitted pole. We wanted to test out one first to ensure it was what we were looking for and we now have another 7 downstairs windows to finish in this style. We haven't yet decided on the tie backs/window furniture which we will do when all the poles / curtains are completed.
We like the way the straightness of the pole and the cannon ball finials emphasise the curvature of the rather old ceiling!
Kind regards
Gerry Dawson
January 2018
Hi Rebecca
You'll be pleased to hear we got there in the end! Not a great picture, but it does look lovely. This is an excellent solution to the bay window problem for those wanting to avoid passing brackets and despite the hiccups we're really glad that with your help we managed to copy the one downstairs. Thanks so much to you and Richard and I'll let you know when I've spoken to the curtain factory.
All best
Isabel
January 2018
Hi.
I have received my finials which are really nice and fit perfectly.
Thanks and happy Christmas
December 2017
Hi Richard,
Thanks so much for the great pan rail I love it!
It arrived a few days after you sent it so very quick and is now hanging on my kitchen wall.
Have a great Xmas
Best regards
Kim
New Zealand
December 2017
Hi Richard
Thought you'd like to see a pic of the curtain poles now that I've got my curtains up.
I'm very happy with them!
Thanks again
Lisa
December 2017
Hi Rebecca,
The curtain rails look fantastic, we are so pleased!
Thank you
Jayne
December 2017
Rebecca
The poles are perfect, many thanks for the substitution. I'll contact in the new year about a small furniture "project"
Best Regards to you and Richard
Stefano
December 2017
Thank you very much for your excellent and well packaged curtain poles and fittings that arrived safely this morning.
Best wishes
Vince & Nickie
December 2017
Hi Rebecca
Just wanted to let you know the lights are all up and we absolutely love them - will send you some photos.
Kind Regards,
Rosie Rafferty
December 2017
Dear Rebecca,
Thank you so much for the cannonballs! Love them!
Curtains all ironed and put up. Will definitely recommend to friends.
Best wishes
Lisa
November 2017
Hi
We received our kitchen rack last week and are delighted with it. The quality is first class and it was very well packed.
We are in the process of renovating our 200 year old cottage and will definitely be purchasing more ironwork from you when we are ready.
Kind regards
Sue Gunn
November 2017
Hi Richard,
Just a quick line to say how beautiful the ironwork is!
Thank you, and hope to keep in touch on other projects.
Dale
November 2017
Thank you very much for chasing up my delivery for me today. I have received my curtain pole this afternoon and I am delighted with it, it is so beautiful!
Thanks again.
Anne Wardrobe
November 2017
Greetings from the other side of the pond,
I wanted to let you know that my Thumper pan rail arrived.....just perfect! Exactly what I wanted,
Thank you, Thank you!
November 2017
Folks,
Thanks a bunch for the lights; fab design and craftsmanship :)
I'm hoping they'll be in situ sometime this week.
And the ruddy curtains still haven't arrived!
Will forward pics in due course.
Kind regards,
Mike.
November 2017
Richard, photos as promised
Regards Cyril
October 2017
Dear Richard
Just to let you know the curtain rails arrived this morning, everything was well packaged and all is present as expected.
This is our 3rd order as we are working our way around the house replacing the previous assorted curtain rails.
The curtain rails are solid and simple in appearance with the finials providing variety in each of the different rooms.
I am sure we will purchase further rails for the remainder of the rooms.
Regards
Les
October 2017
Hi Richard,
Just to let you know, the repaired lamp arrived yesterday and looks fantastic- it’s a really superb piece of design and craftsmanship.
Thank you so much for the prompt turnaround,
Chris
October 2017
Dear Rebecca,
Holdbacks now fitted; they look great, a couple of pictures for you.
Best wishes,
Jim & Dawn
October 2017
I also sent the photos to my friend and she said the same thing, that it look great against the checkered tiles. I do feel proud, can't wait to show it off when people visit!
It's nice also to buy something that was made in Britain and also, being hand forged, helps to keep history alive.
October 2017
Dear Mr Fishenden,
Thank you for your email.
We received the items this morning and, as usual, are very happy with them.
Thank you for your kind attention,
Best Regards,
Mes Scriabine-Ginesi
October 2017
Dear Richard,
The tiebacks arrived safely, we are delighted with them, so beautifully crafted and consistent in style!
Just one little point to note, we only had 7 screws in the little sealed pack – no problem, my husband will add one.
October 2017
Hi Richard,
I have received my ironwork. The poles are not going to be put up for about 10 days and so I am not going to unwrap the delivery, and hence check it, until then. They are so well wrapped I feel this is the best way to store them until we are ready to put them in place. I hope this is ok.
With thanks,
Linda
October 2017
Hi Richard,
J
ust to let you know that I have received my ironwork. The parcel actually arrived on Friday (so very prompt) and I picked it up yesterday (Monday) from the post office (delivery office).
Many thanks
Barbara
October 2017
HI there
We ordered several curtain poles etc last year and are delighted with them. Just beautiful. We would like order an additional pair of identical button holdbacks, matt black please and 16 more curtain rings, matt black, to match those we already have on order below.
Many thanks
Michelle Michelle Pearce
October 2017
Thank you Rebecca.
By the way, I have already bought and put up my curtain pole (in case you were wondering why I had ordered rings only). I just like to have lots of curtain rings as well as a few spares.
I am delighted with my curtain pole and very proud of having put up all 4 metres worth by myself (well mostly anyway -- I did have a little support from my partner).
Perhaps you could pass on my comments to Richard?
Kind regards
Barbara
September 2017
It's great!
My fitter commented that it is great quality and really well made. I have passed your website onto my curtain maker as she will also recommend.
Many thanks
Claire
September 2017
Hi Richard,
Confirm receipt of the poles today & am very pleased with both the look & construction. Really appreciate your getting these to us before we have to catch the ferry back to Ireland. Am sure they are going to look really good in our home so thanks for supplying such a well made product.
Kind Regards
Ian
September 2017
Hello again
I'm really pleased with the pan rails and towel rail I've received from you! Do you do shelf brackets? I would like a small shelf in the kitchen, but don't want to spoil the look of things by getting horrid shelf brackets!
Many thanks
Gill
September 2017
Hello Richard Thank you so much for the replacement toilet roll holder. We are so pleased with the final look. It might be the smallest room in the house but we love it.
Many thanks
Louise And Kristian
September 2017
Thanks Richard,
As always beautiful craftsmanship and excellent customer service.
Julie
September 2017
Hi Richard,
Thank you so much for the response. I am very happy that you have a small team and the personal touch is one of the primary reasons I wanted to work with your company. For sure I could have been the one that didn't understand the measurement instructions correctly. I definitely have no complaints and I'm very happy to work with you. I read through the description again and it was definitely my mistake to measure from the bottom of the hook because you clearly state that it should be from the top of the pole. Just a small suggestion, but it might be helpful to have some simple diagrams for things like how to measure things like this so that those of us who are more visual don't make this sort of mistake.
Thanks again, I will post these two brackets back to you so hopefully they can be repurposed.
Buddy Blair
September 2017
Hi Richard
I just wanted to let you know that I received the order shortly after your last email and all was really fabulous!! Thank you! I really appreciate the perfect craftsmanship and the timely delivery of this order.
Kindest regards, Shirley
September 2017
Hi Richard
The curtain rods arrived today and look great and are substantial -just what I wanted.
Thank you so much. They get put up next week — can't wait.
Best wishes
Celia
September 2017
If you’d like to keep up with Made by the Forge’s products and services, we invite you to sign up to our newsletter.
Proudly Made in Britain 
