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Boring but important

We make all our products by hand and this generally dictates the lead time of up to 21 days. We are not a stack and pack company! Once your order is ready to send we will wrap it and book the courier for collection the same day. We will then email you to let you know it will be with you the next day. This means that notice of imminent arrival is short - no more than the day before. We do this to ensure swift departure of your goods as soon as they are ready.

If this is not convenient for you, for example if you work away all week or foresee that you will not be around to take in the delivery, then it is vital that you provide an address where there will be someone to sign for it. Our couriers operate a Signed For service so someone must be available to receive it. We have Saturday delivery and Pre-12pm delivery options available to assist you, but please note that this is still dictated by the lead time and so will be the nearest selected day once the item(s) are ready.

Although the couriers we use are very reliable, sometimes the inevitable may happen resulting in a delay.

Please plan for this and do not organise a fitter or installer until you have the goods in your hand and you have checked them to be correct.

A final note: Once you receive your order - please check the contents within 48 hours and check this against your invoice. Please proceed to select the shipping option of your choice.

For full terms and conditions please click here

I have read and understood the boring but important stuff above


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Your personal details are safe with us. We do not pass on or share your information with any other companies.

We aim to have your order ready for despatch in 14 days of payment clearing but there may be a delay in busy periods of up to 21 days. Please tell us if you have a deadline and we will give your order priority if we can.

*All sales are subject to our terms and conditions of sale. For destinations outside the UK please call for shipping costs.



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